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CITRIX WORKSPACE NOT WORKING HOW TO
CITRIX WORKSPACE NOT WORKING INSTALL
CITRIX WORKSPACE NOT WORKING 64 BIT

"VirtualDriverEx"="ZoomCitrixMediaPlugin" Ensure that the following registry key paths and values display the following data below: To confirm plugin registration, launch Registry Editor (regedit.exe). Right-click wfica32.exe and select Open File Location from the dropdown menu.Press the Ctrl + Alt + Delete keys to open Task Manager.

CITRIX WORKSPACE NOT WORKING INSTALL

These files must be copied to the Citrix Receiver installation path, which is found by checking the registry key value “InstallFolder" under HKLM or HKCU\SOFTWARE\Citrix\Install\ICA Client.Īlternatively, while Citrix Receiver is running, you can get the install path by using Task Manager: If the dates are more than a few days apart, there could have been a corrupted installation or manually modified files by a user (which will require uninstall/reinstall to fix).įiles under ZoomCitrixHDXMediaPlugin\Plugin are plugin files (zoommedia.dll, cmmlib.dll, libcrypto-1_1.dll, util.dll) and should have a similar Date Modified column to the files in the parent folder.exe) to see if the dates under the Date Modified column are more or less than a few hours apart (versus days, for example). Under the above install folder, check all binary files (files ending in.To confirm if the plugin installation was successful: 32-bit OS: C:\Program Files\ZoomCitrixHDXMediaPlugin.

CITRIX WORKSPACE NOT WORKING 64 BIT

64 bit OS: C:\Program Files (x86)\ZoomCitrixHDXMediaPlugin.

Check if the installer successfully copied filesīy default, Zoom Citrix plugin binaries are copied to the installation directory below:

CITRIX WORKSPACE NOT WORKING HOW TO

For more information about the differences between versions, see How to Detect Citrix Receiver for Windows Edition (Store or Manual Install)?. Note: Make sure that the Workspace/Receiver is installed on the system and it is not a UWP/Microsoft Store version. Our installer requires an existing install folder of Citrix Workspace/Receiver on the system because our binary files must be directly copied into this folder. Troubleshoot Citrix Workspace/Receiver Confirm Citrix Workspace/Receiver installation Note: These troubleshooting steps follow the logic that the installer uses to install our product. Suggestion: To troubleshoot the possible cause of this issue, follow the below troubleshooting steps, based on the Thin Client platform (Citrix/VMware). During the VDI plugin installation, the installation is rolled back and you receive a dialog box from the Zoom Plugin for Citrix Receiver/VMware Horizon Client with the following error message: An error occurred while copying files and the installation could not be completed. Issue: Installing the VDI plugin does not work on Windows Thin Client.

To resolve this issue, uninstall the existing plugin and try reinstalling the new VDI Plugin.

Check if the currently installed Thin Client version is newer than the one being installed.

In standard (not quiet mode) installation, you receive a dialog box from the Zoom Plugin for Citrix Receiver/VMware Horizon Client with the error message: Unable to install because a newer version of the product is already installed. Issue: The installation to a different version does not work.

If the process is stuck, you can use Task Manager to terminate the process (wfica32.exe or vmware-view.exe) or, as an admin, run the following from the command prompt:.

If the process has any open windows, please close them out to continue the installation.

A possible cause for this issue is that Citrix Receiver or VMware Horizon Client is still running during the installation. Please close it to continue to install Zoom Plugin for Citrix Receiver/VMware Horizon Client. Issue: You receive a dialog box from the Zoom Plugin for Citrix Receiver/VMware Horizon Client with the error message: Citrix Receiver/VMware Horizon Client is running. How to troubleshoot common issues with Citrix Receiver, VMware Horizon Client, and AVD Plugin Applications still running error

Installation to different version error.

How to troubleshoot common issues with Citrix Receiver, VMware Horizon Client, and AVD Plugin.

This article can also help you confirm the reason installation may not work for some users. The following information can help you troubleshoot and resolve common issues with Citrix Receiver, VMware Horizon Client, or Azure Virtual Desktop (AVD).